Error: Unable to search for any number or send messages to new numbers or groups since version 0.13.0

[Kamaradas]

We have been using a containerized app(https://github.com/bbernhard/signal-cli-rest-api), that uses the java application for 6 months or so with no problems, the containerized app is running on Linux rhel 4.18.0-513.11.1.el8_9.x86_64. However, since version 0.13.0(java application) we stopped being able to search for any number or send messages to new numbers or groups. We suspect that we are still able to send messages to already registered numbers because the app stored some IDs when it was still able to search for new numbers when it was running on version <= 0.12.8.
We are using a proxy server(that is opened to all urls) to redirect our traffic and within the version 0.12.8, it works without a problem.

But when we updated the application to 0.13.2 or 0.13.3, the problems started to appear.

Note: We suspect that this issue might be related to the usage of a proxy server.

Bellow are the output for each java app version:

Java application version 0.12.8
signal-api@738413be8d34:/$ signal-cli --config /home/.local/share/signal-cli/ --verbose --output json getUserStatus 351935789098
2024-05-10T15:28:59.906Z [main] DEBUG org.asamk.signal.util.IOUtils - XDG_RUNTIME_DIR not set, falling back to temp dir
2024-05-10T15:28:59.916Z [main] DEBUG org.asamk.signal.App - Starting signal-cli 0.12.8
2024-05-10T15:29:00.250Z [main] INFO LibSignal - [libsignal]: rust/bridge/jni/src/logging.rs:158: Initializing libsignal version:0.36.1
2024-05-10T15:29:00.354Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Starting...
2024-05-10T15:29:00.444Z [main] INFO com.zaxxer.hikari.pool.HikariPool - HikariPool-1 - Added connection org.sqlite.jdbc4.JDBC4Connection@301ec38b
2024-05-10T15:29:00.445Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Start completed.
2024-05-10T15:29:01.978Z [main] DEBUG o.a.s.manager.helper.RecipientHelper - No new numbers to query.
2024-05-10T15:29:02.122Z [main] WARN LibSignal - [PhoneNumberFormatter]: Got local CC: PT
2024-05-10T15:29:02.122Z [main] DEBUG o.a.s.manager.internal.ManagerImpl - Normalized number 351935789098 to +351935789098.
2024-05-10T15:29:02.969Z [OkHttp https://cdsi.signal.org/...] INFO LibSignal - [libsignal]: rust/attest/src/sgx_session.rs:174: Successfully completed attested connection
2024-05-10T15:29:03.613Z [OkHttp https://cdsi.signal.org/...] INFO LibSignal - [CdsiSocket]: [onClosing] code: 1000, reason: Normal Closure
2024-05-10T15:29:03.614Z [main] DEBUG o.a.s.manager.helper.RecipientHelper - CDSI request successful, quota used by this request: 1
2024-05-10T15:29:03.618Z [main] DEBUG o.a.s.m.s.r.MergeRecipientHelper - Got new recipient, serviceId, PNI, number, username are unknown
2024-05-10T15:29:03.620Z [main] DEBUG o.a.s.m.s.recipients.RecipientStore - Added new recipient RecipientId[id=2] with address RecipientAddress[serviceId=Optional[PNI:68680952-6d86-45bc-85e0-1a4d186d53ee], pni=Optional[PNI:68680952-6d86-45bc-85e0-1a4d186d53ee], number=Optional[+351935789098], username=Optional.empty]
2024-05-10T15:29:03.868Z [main] DEBUG o.a.s.m.s.i.IdentityKeyStore - Storing new identity for recipient PNI:68680952-6d86-45bc-85e0-1a4d186d53ee with trust TRUSTED_UNVERIFIED
[{"recipient":"351935789098","number":"+351935789098","uuid":"68680952-6d86-45bc-85e0-1a4d186d53ee","isRegistered":true}]
2024-05-10T15:29:03.951Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Shutdown initiated...
2024-05-10T15:29:03.962Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Shutdown completed.

Java application version 0.13.2
signal-api@b2fdf0bdd8c8:/$ signal-cli --config /home/.local/share/signal-cli/ --verbose --output json getUserStatus 351935878902
2024-05-10T16:31:18.774Z [main] DEBUG org.asamk.signal.util.IOUtils - XDG_RUNTIME_DIR not set, falling back to temp dir
2024-05-10T16:31:18.784Z [main] DEBUG org.asamk.signal.App - Starting signal-cli 0.13.2
2024-05-10T16:31:18.985Z [main] INFO LibSignal - [libsignal]: rust/bridge/jni/src/logging.rs:158: Initializing libsignal version:0.40.1
2024-05-10T16:31:19.115Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Starting...
2024-05-10T16:31:19.207Z [main] INFO com.zaxxer.hikari.pool.HikariPool - HikariPool-1 - Added connection org.sqlite.jdbc4.JDBC4Connection@5cbe877d
2024-05-10T16:31:19.208Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Start completed.
2024-05-10T16:31:20.934Z [main] DEBUG o.a.s.manager.internal.JobExecutor - Running RefreshRecipientsJob job
2024-05-10T16:31:21.092Z [main] WARN LibSignal - [PhoneNumberFormatter]: Got local CC: PT
2024-05-10T16:31:21.093Z [main] DEBUG o.a.s.manager.internal.ManagerImpl - Normalized number 351935878902 to +351935878902.
2024-05-10T16:31:31.095Z [Thread-0] INFO LibSignal - [libsignal]: rust/net/src/infra/connection_manager.rs:193: Connection attempt failed with an error: Operation timed out
2024-05-10T16:31:31.097Z [pool-2-thread-1] WARN o.a.s.m.jobs.RefreshRecipientsJob - Full CDSI recipients refresh failed, ignoring: org.signal.libsignal.net.NetworkException: Operation timed out (IOException)
2024-05-10T16:31:31.097Z [pool-2-thread-1] DEBUG o.a.s.m.jobs.RefreshRecipientsJob - Full CDSI refresh failed
java.io.IOException: org.signal.libsignal.net.NetworkException: Operation timed out
at org.whispersystems.signalservice.api.SignalServiceAccountManager.getRegisteredUsersWithCdsi(SignalServiceAccountManager.java:440)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsersV2(RecipientHelper.java:233)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsers(RecipientHelper.java:184)
at org.asamk.signal.manager.helper.RecipientHelper.refreshUsers(RecipientHelper.java:154)
at org.asamk.signal.manager.jobs.RefreshRecipientsJob.run(RefreshRecipientsJob.java:15)
at org.asamk.signal.manager.internal.JobExecutor.lambda$runNextJob$0(JobExecutor.java:59)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)
at java.base/java.lang.Thread.run(Thread.java:1583)
Caused by: org.signal.libsignal.net.NetworkException: Operation timed out
2024-05-10T16:31:31.214Z [Thread-2] INFO LibSignal - [libsignal]: rust/net/src/infra/connection_manager.rs:193: Connection attempt failed with an error: Operation timed out
2024-05-10T16:31:31.221Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Shutdown initiated...
2024-05-10T16:31:31.223Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Shutdown completed.
Unable to check if users are registered: org.signal.libsignal.net.NetworkException: Operation timed out (IOException)
java.io.IOException: org.signal.libsignal.net.NetworkException: Operation timed out
at org.whispersystems.signalservice.api.SignalServiceAccountManager.getRegisteredUsersWithCdsi(SignalServiceAccountManager.java:440)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsersV2(RecipientHelper.java:233)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsers(RecipientHelper.java:184)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsers(RecipientHelper.java:177)
at org.asamk.signal.manager.internal.ManagerImpl.getUserStatus(ManagerImpl.java:263)
at org.asamk.signal.commands.GetUserStatusCommand.handleCommand(GetUserStatusCommand.java:50)
at org.asamk.signal.commands.CommandHandler.handleLocalCommand(CommandHandler.java:35)
at org.asamk.signal.App.handleLocalCommand(App.java:278)
at org.asamk.signal.App.handleCommand(App.java:179)
at org.asamk.signal.App.init(App.java:144)
at org.asamk.signal.Main.main(Main.java:56)
Caused by: org.signal.libsignal.net.NetworkException: Operation timed out"

Java application version 0.13.3
signal-api@9743022180aa:/$ signal-cli --config /home/.local/share/signal-cli/ --verbose --output json getUserStatus 351935878902
2024-05-10T16:42:15.706Z [main] DEBUG org.asamk.signal.util.IOUtils - XDG_RUNTIME_DIR not set, falling back to temp dir
2024-05-10T16:42:15.717Z [main] DEBUG org.asamk.signal.App - Starting signal-cli 0.13.3
2024-05-10T16:42:15.944Z [main] INFO LibSignal - [libsignal]: rust/bridge/jni/src/logging.rs:161: Initializing libsignal version:0.44.0
2024-05-10T16:42:16.085Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Starting...
2024-05-10T16:42:16.180Z [main] INFO com.zaxxer.hikari.pool.HikariPool - HikariPool-1 - Added connection org.sqlite.jdbc4.JDBC4Connection@3a1dd365
2024-05-10T16:42:16.181Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Start completed.
2024-05-10T16:42:16.187Z [main] DEBUG o.a.s.m.storage.AccountDatabase - Updating database: Create nick_name and note columns
2024-05-10T16:42:16.189Z [main] DEBUG o.a.s.m.storage.AccountDatabase - Updating database: Create discoverabel and profile_phone_number_sharing columns
2024-05-10T16:42:17.784Z [main] DEBUG o.a.s.manager.internal.JobExecutor - Running RefreshRecipientsJob job
2024-05-10T16:42:17.938Z [main] WARN LibSignal - [PhoneNumberFormatter]: Got local CC: PT
2024-05-10T16:42:17.939Z [main] DEBUG o.a.s.manager.internal.ManagerImpl - Normalized number 351935878902 to +351935878902.
2024-05-10T16:42:27.921Z [Thread-0] INFO LibSignal - [libsignal]: rust/net/src/infra/connection_manager.rs:193: Connection attempt failed with an error: timed out while connecting
2024-05-10T16:42:27.924Z [pool-2-thread-1] WARN o.a.s.m.jobs.RefreshRecipientsJob - Full CDSI recipients refresh failed, ignoring: org.signal.libsignal.net.NetworkException: connect timed out (IOException)
2024-05-10T16:42:27.925Z [pool-2-thread-1] DEBUG o.a.s.m.jobs.RefreshRecipientsJob - Full CDSI refresh failed
java.io.IOException: org.signal.libsignal.net.NetworkException: connect timed out
at org.whispersystems.signalservice.api.SignalServiceAccountManager.getRegisteredUsersWithCdsi(SignalServiceAccountManager.java:444)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsersV2(RecipientHelper.java:232)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsers(RecipientHelper.java:182)
at org.asamk.signal.manager.helper.RecipientHelper.refreshUsers(RecipientHelper.java:152)
at org.asamk.signal.manager.jobs.RefreshRecipientsJob.run(RefreshRecipientsJob.java:15)
at org.asamk.signal.manager.internal.JobExecutor.lambda$runNextJob$0(JobExecutor.java:59)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)
at java.base/java.lang.Thread.run(Thread.java:1583)
Caused by: org.signal.libsignal.net.NetworkException: connect timed out
2024-05-10T16:42:28.059Z [Thread-2] INFO LibSignal - [libsignal]: rust/net/src/infra/connection_manager.rs:193: Connection attempt failed with an error: timed out while connecting
2024-05-10T16:42:28.087Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Shutdown initiated...
2024-05-10T16:42:28.102Z [main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Shutdown completed.
Unable to check if users are registered: org.signal.libsignal.net.NetworkException: connect timed out (IOException)
java.io.IOException: org.signal.libsignal.net.NetworkException: connect timed out
at org.whispersystems.signalservice.api.SignalServiceAccountManager.getRegisteredUsersWithCdsi(SignalServiceAccountManager.java:444)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsersV2(RecipientHelper.java:232)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsers(RecipientHelper.java:182)
at org.asamk.signal.manager.helper.RecipientHelper.getRegisteredUsers(RecipientHelper.java:175)
at org.asamk.signal.manager.internal.ManagerImpl.getUserStatus(ManagerImpl.java:263)
at org.asamk.signal.commands.GetUserStatusCommand.handleCommand(GetUserStatusCommand.java:50)
at org.asamk.signal.commands.CommandHandler.handleLocalCommand(CommandHandler.java:35)
at org.asamk.signal.App.handleLocalCommand(App.java:278)
at org.asamk.signal.App.handleCommand(App.java:179)
at org.asamk.signal.App.init(App.java:144)
at org.asamk.signal.Main.main(Main.java:56)
Caused by: org.signal.libsignal.net.NetworkException: connect timed out
signal-api@9743022180aa:/$"

[AsamK]

Quite likely it's related to the Proxy server.
libsignal now does some of the network requests in the cross platform rust code instead of in java code. The cdsi code for contact discovery is the first that is implemented there.
I don't know if the rust libsignal net implementation has support for proxies at all.

[Kamaradas]

Hello,

Thank you for your response.

We have noticed that in libsignal version 0.44 (https://github.com/signalapp/libsignal/releases), there is a release note indicating the addition of TLS proxy support across all platforms. Would it be possible for you to update your code to this version or a newer one to address the proxy issue we are experiencing?

Thank you very much for your assistance.

[m-ueberall]

@Kamaradas: Test builds (see https://github.com/AsamK/signal-cli/actions/workflows/ci.yml) already use libsignal v0.46.0; please note that you currently need to apply a patch in order to make your local builds work until signal-cli uses libsignal v0.47.0 or newer if you want to experiment with the current code base before the next signal-cli release is available.