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Notification of login using Nextcloud Notification for MFA is unresponsive if tapped #64

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myuseraccount opened this issue Oct 5, 2023 · 3 comments
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investigate The issue requires investigation and currently can't be labeled as bug or feature request certainly

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@myuseraccount
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When I log into Nextcloud in a browser, I have two-factor login enabled, and am able to select the option to receive a Nextcloud mobile notification for a second factor. Choosing this, I get a notification on my Android device, and it has text "buttons" to accept or reject the login, but neither of these do anything: the notification continues to sit on my mobile screen, and nothing happens with the login attempt. Tapping elsewhere in the notification does not open the Nextcloud app, as I would expect it to.

The two-factor acknowledgement is functional if I manually open the Nextcloud Android app, navigate to notifications, and then accept the login there. But the Nextcloud Services app does not facilitate any of this, it just tells me that an attempt has happened and is not interactive.

@0x50f13
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0x50f13 commented Oct 23, 2023

Hello.
Thankyou for reporting this issue. Can you please tell which version of Nextcloud server do you use, so I can try reproduce this error on my side? Also do you use authentication via Nextcloud app or via in-app login and password?

@0x50f13 0x50f13 added question Further information is requested investigate The issue requires investigation and currently can't be labeled as bug or feature request certainly labels Oct 23, 2023
@myuseraccount
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I just upgraded from Nextcloud 25 to 26.0.7.0. It happens on both versions: I get the notification, but tapping on it doesn't do anything. I just tapped it twice and then the Android notification disappeared, without opening the Nextcloud app or affecting the notification in Nextcloud (it was still there when I navigated to it in the Nextcloud app).

I authenticate with NextcloudServices through the Nextcloud app. My phone is running CalyxOS (Android 13) with MicroG.

@0x50f13
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0x50f13 commented Oct 26, 2023

Thankyou for the information. I would try reproducing your issue on my device locally using the Nextcloud version you have provided

@0x50f13 0x50f13 removed the question Further information is requested label Oct 26, 2023
@0x50f13 0x50f13 self-assigned this Oct 26, 2023
@0x50f13 0x50f13 added this to the 1.1-beta18 milestone Dec 25, 2023
@0x50f13 0x50f13 removed this from the 1.1-beta18 milestone Mar 5, 2024
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investigate The issue requires investigation and currently can't be labeled as bug or feature request certainly
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